Question 1

How quickly can care start?

Accepted Answer

In most cases we can begin care within 24-48 hours of your consultation. Urgent needs can often be accommodated same-day.

Question 2

How are your caregivers screened?

Accepted Answer

Every caregiver passes a multi-state background check, reference verification, competency testing, and in-person interview. Ongoing training is required.

Question 3

Do you accept long-term care insurance?

Accepted Answer

Yes. We work with most long-term care insurance carriers and can help you navigate the claims process.

Question 4

Do you help veterans access VA benefits?

Accepted Answer

Absolutely. We assist qualified veterans and their surviving spouses with the VA Aid & Attendance benefit, which can significantly offset the cost of home care.

Question 5

What if we don't click with our caregiver?

Accepted Answer

You always have the right to request a different caregiver — no explanation needed. Finding the right personality match is part of our job.

Question 6

Is there a minimum number of hours?

Accepted Answer

We typically start at 3 hours per visit, but we tailor plans to what your family actually needs. Live-in and 24-hour care are also available.

Question 7

Are your services covered by Medicare?

Accepted Answer

Traditional Medicare typically does not cover non-medical home care, but Medicare Advantage plans, Medicaid waivers, LTC insurance, and VA benefits often do. We'll help you explore all options.

Question 8

How do you handle emergencies?

Accepted Answer

Our care managers are on-call 24/7. Caregivers are trained in emergency response and follow a clear escalation plan tailored to your loved one.

Answers to the questions families ask us most.

Let's build a care plan your whole family can rest easy about.